Refund & Cancellation Policy
Welcome to Meghana Gift Shop !
Effective Date: 01/05/2025 (dd/mm/yyyy)
At Meghana Gift Shop, customer satisfaction is important to us
- Refunds:
- Personalized Products: We do not offer refunds or exchanges for customized products unless there is a manufacturing defect or damage during shipping
- Non-Personalized Products: Eligible for refund within [7] days of delivery, provided the product is unused and in original packaging
- Cancellations:
- Orders can only be cancelled within 6 hours of placing the order
- After customization or dispatch, orders cannot be cancelled
- Returns:
- If you receive a defective or incorrect product, please contact us within 48 hours of delivery with clear photos
- Once approved, we will arrange a replacement or refund
- Shipping Costs:
- In case of returns (if eligible), the customer will bear the return shipping charges unless the return is due to our error
- How to Request:
- You can cancel request from our website meghanagiftshop.com.